5 The AI-Enabled Back Office: Why the Future of Business Will Be Built on Human Intelligence and Intelligent Automation
Reference: Redefining the Back Office with AI, published by Harvard Business Review Analytic Services and sponsored by TP (Teleperformance). The report was prepared by the editorial research team of Harvard Business Review Analytic Services, which produces independent executive research reports based on surveys, interviews, and analysis of business trends. Individual article authors are not identified because the publication is issued as an institutional research report.